IT Support Engineer (Freelance) - Yogyakarta

Join T HGT Services Indonesia, a leading technology and communication solutions provider, as a Freelance IT Support Engineer in Yogyakarta. This is a fantastic opportunity for tech-savvy professionals to contribute to cutting-edge IT projects while enjoying the vibrant city life. As an IT Support Engineer, you will be responsible for maintaining and troubleshooting IT infrastructure, ensuring seamless operations for our clients.

T HGT Services Indonesia has been a trusted name in the industry for over a decade, serving clients across various sectors. We are committed to innovation and excellence, and we are looking for a dedicated IT Support Engineer to join our team. In this role, you will work closely with our team of experts to deliver top-notch IT support services.

📋 Tanggung Jawab Pekerjaan

• Provide level 1 and level 2 IT support to our clients, including hardware and software troubleshooting.
• Monitor and maintain IT infrastructure, including servers, networks, and workstations.
• Install, configure, and maintain IT systems and applications.
• Document IT processes, procedures, and configurations.
• Assist in the implementation of new IT systems and technologies.
• Provide training and support to end-users.
• Work on-site or remotely to address IT issues and ensure smooth operations.
• Stay updated with the latest IT trends and technologies to provide effective support.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in IT support or a related role.
• Strong knowledge of IT infrastructure, including servers, networks, and workstations.
• Proficiency in using IT support tools such as ServiceNow, Jira, and Confluence.
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Azure Administrator Associate are a plus.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Fluency in English and Indonesian languages.

🛠️ Keahlian

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