Business Intelligence Analyst I

Join Teleperformance as a Business Intelligence Analyst I and play a pivotal role in transforming raw data into actionable insights that drive strategic business decisions. Based in the vibrant locations of Bali, this role offers a unique opportunity to work in a dynamic and innovative environment. As a Business Intelligence Analyst, you will be responsible for analyzing complex data sets, creating reports, and dashboards using tools like Tableau and Power BI. Your insights will help the company make informed decisions, optimize operations, and enhance customer experiences.

At Teleperformance, we are committed to fostering a culture of continuous learning and growth. This role provides ample opportunities for professional development, with access to training programs and certifications in data analysis and business intelligence. Whether you are a recent graduate or an experienced professional, this is your chance to make a significant impact in a leading global company.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Collect, clean, and analyze large data sets to identify trends and patterns.
• Develop and maintain interactive dashboards and reports using Tableau and Power BI.
• Create data visualizations to present insights effectively to stakeholders.
• Collaborate with cross-functional teams to understand business requirements and translate them into data analysis tasks.
• Implement data quality checks and ensure the accuracy and reliability of data.
• Provide regular updates and recommendations based on data analysis.
• Stay updated with the latest industry trends and technologies in data analysis.
• Participate in training and certification programs to enhance skills and knowledge.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business, Computer Science, Statistics, or a related field.
• 2-5 years of experience in data analysis or a related role.
• Proficiency in SQL and Excel for data manipulation and analysis.
• Experience with data visualization tools such as Tableau and Power BI.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to work in a fast-paced, deadline-driven environment.
• Fluency in English, both written and spoken.

🛠️ Keahlian

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